311 ONLINE SERVICE
or dial 311 from you phone
Baltimore City has a 311 app available from the app store.
Emergency
Call 911 for medical, fire, or police personnel for an immediate life threatening situation.
Poison Control Center 410-528-7701
Gas Leak 410-685-0123
Department Public Works, Service Center (24 hours) 311
Water emergencies (24 hours) 311
2201 W. Coldspring Lane
Baltimore, MD 21215
410-396-2455
Residential Parking Permit
Area 12/12A
Area 37
Crime Watch Number
Apply for a confidential Baltimore crime watch number here. A Crime Watch number, also known as a “Block Watch” number, is a unique, seven-digit number issued to you by the Baltimore Police Department. It is a confidential identification number that you give to the 9-1-1 Operator after dialing “9-1-1” to make sure that the police officer responding to your call does not come to your door. Once you give your Crime Watch number to the 9-1-1 Operator, your name, phone number and address will not be given to the police, and the police officer in the responding patrol car will not know who made the 9-1-1 call or the phone number or address that it came from.
Housing Services
Housing violations and vacant buildings 311
Owner of property 410-396-3634
Landlord/Tenant relations 410-243-6007
Zoning enforcement 410-396-4305
Motor Vehicles
Request information on parking fines 410-396-4080
Report abandoned vehicles 311
Report problems with traffic signs or traffic signals 311
Apply for/renew your driver's license 410-768-7000
Renew vehicle tags 410-768-7000
Sanitation
Sanitation police 311
Health inspections 311
Trash pick up complaints 311
Assistance with community clean-ups 410-396-4511
Recycling questions 410-396-5916
Bulk trash pick up 311
Graffiti removed from public areas 311
Animal Issues
Bites or animal complaints, shelter 311
Stray, wild animals, traps 311
Removal of dead animals 311
Rat Problem 311
Obtain dog license 410-396-3993
Health
Information on health services 410-396-4398
Information on lead abatement 410-396-4530
Obtain lead paint inspection 410-396-8576
Medical information on lead poisoning 410-396-8595
Johns Hopkins
Need to report a student issue? Do it here.
Permits
Obtain building permits 410-396-3360
Information on Residential Parking Permits (RPP) 443-573-2800
Obtain permit to use public parks for special/community/family events
410-396-7946
Public Safety
Report illegal drug activity 410-685-DRUG
Anonymous Crime Tip Line 410-276-8888
Report crimes not-in-progress 311
Home fire prevention tips 410-396-5752
Taxes & Assessments
Property tax assessments (MSDAT) 410-767-8250
Information on property tax bill 410-396-3987 sdat.dat.maryland.gov/RealProperty
Homeowner tax credits 410-767-4433
Water/sewer bills 410-396-5398
Utilities
Report water and sewer problems (24hr) 311
Request energy assistance 410-396-5555
Information on winterization of residential property 410-396-6046